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FAQ
Frequently Asked Questions (FAQ)
Welcome to DERLYXONFJ.SHOP!
We’ve put together some of the most common questions our customers ask about our sports T-shirts, orders, shipping, and returns. If you need more help, feel free to contact us anytime at manaabb1234@163.com or WhatsApp: +86 131 6833 4138 — our support team will be glad to assist you.
1. What kind of products do you sell?
We specialize in high-quality sports T-shirts designed for both performance and everyday comfort. Our collection includes breathable, quick-dry, and stretch-fit shirts suitable for running, gym workouts, outdoor activities, or casual wear. Every product is carefully selected to combine style, function, and durability.
2. How do I choose the right size?
Each product page includes a detailed Size Guide to help you find your perfect fit.
We recommend checking your measurements (chest, shoulder, and length) and comparing them with our size chart before purchasing.
If you’re between two sizes, we usually suggest ordering one size larger for a more relaxed fit.
3. What materials are your T-shirts made of?
Our sports T-shirts are made from premium performance fabrics — mainly polyester, spandex, and cotton blends — offering sweat-wicking, stretchability, and long-lasting comfort. The material composition may vary slightly by design, but all are tested for softness and breathability.
4. How can I place an order?
Simply browse our products, select your preferred color and size, and click “Add to Cart.”
When you’re ready to check out, go to your cart and follow the secure payment steps.
You’ll receive a confirmation email once your order is successfully placed.
5. What payment methods do you accept?
We accept major credit and debit cards, as well as other popular online payment options depending on your region.
All transactions are encrypted and processed securely to protect your personal information.
6. How long does shipping take?
Orders are typically processed within 1–3 business days.
Delivery time depends on your location:
- Standard Shipping: 7–15 business days
- Express Shipping (if available): 3–7 business days
You’ll receive a tracking number once your order has been shipped.
7. Do you offer international shipping?
Yes! We ship worldwide.
Shipping costs and delivery times vary depending on the destination. Please check the shipping details during checkout for an accurate estimate.
8. How can I track my order?
After your order is shipped, you’ll receive an email with your tracking number and a link to monitor your delivery status in real-time.
If you have trouble tracking your package, contact us at manaabb1234@163.com, and we’ll gladly help.
9. What is your return or exchange policy?
We want you to love your purchase!
If you’re not satisfied with your order, you can request a return or exchange within 14 days of delivery.
Items must be unworn, unwashed, and in their original condition with tags attached.
Please contact our customer service before returning any items to receive a return authorization and detailed instructions.
10. What should I do if I received a damaged or wrong item?
We sincerely apologize for any inconvenience.
Please email us within 48 hours of receiving your order with your order number and clear photos of the issue.
We’ll send a replacement or arrange a refund as soon as possible.
11. Can I cancel or modify my order after placing it?
If you need to cancel or make changes, please contact us within 12 hours of placing your order.
Once your order has been processed or shipped, we may not be able to make any modifications.
12. Are your products true to color?
We strive to display product colors as accurately as possible.
However, slight variations may occur due to lighting, screen resolution, and photography settings.
13. Do you offer wholesale or bulk discounts?
Yes, we welcome bulk and wholesale orders.
If you’re interested in purchasing larger quantities or collaborating with us, please reach out via manaabb1234@163.com or WhatsApp us at +86 131 6833 4138 for details and special pricing.
14. How can I contact customer service?
You can reach our support team anytime:
📧 Email: manaabb1234@163.com
📱 WhatsApp: +86 131 6833 4138
We typically respond within 24 hours on business days.
15. Why choose DERLYXONFJ.SHOP?
At DERLYXONFJ.SHOP, we believe in quality, performance, and trust.
Our mission is to provide sportswear that helps you move better, feel stronger, and look confident — all at an affordable price.
With reliable customer service and fast global shipping, your satisfaction is always our top priority.